Travel Discovery
Your reasons for travelling
Rest, family time, faith, a celebration, reflection, confidence, perspective or another personal aspiration can help us understand the journey without becoming a public story.
Traveller Protection Standard
Thrill My Guide may ask what you want travel to protect, support, help you understand or give space for. That trust does not automatically give us the right to turn your private answers into public marketing.
Our Zero Tolerance Policy exists so you can focus on your journey without feeling that you also need to create a public version of yourself for us.
No Automatic Testimonial
Sharing Stays Your Choice
What The Policy Protects
TMG does not treat private Travel Discovery responses, private post journey reflections or support conversations as public marketing content by default. Any separate use must follow the applicable privacy framework, relevant permissions and applicable law.
Your reasons for travelling
Rest, family time, faith, a celebration, reflection, confidence, perspective or another personal aspiration can help us understand the journey without becoming a public story.
The context behind your needs
Couple dynamics, family needs, time pressure, senior comfort or other context may help with planning. It does not become advertising simply because it helped us personalise travel.
What happened after the journey
A private reflection can say something changed, nothing changed, the trip was simply enjoyable or part of it did not work. None of those answers needs to become a testimonial.
Praise is not the price of support
Criticism should not reduce access to support or change how a valid concern is assessed. Booking, cancellation or refund outcomes still follow the applicable terms and facts.
You decide if you want an audience
Travellers remain free to share their own experience publicly. This policy is about removing pressure and automatic repurposing, not restricting a traveller’s voice.
Understand deeply. Publish carefully.
The more personal the information, the more important it becomes to separate journey planning from public storytelling.
A Simple TMG Rule
We may need to understand your story to design around you. That does not make your story ours.
Why TMG Chose This Approach
That idea does not come from one travel study. It comes from several research areas that help explain impression management, social evaluation, privacy, authenticity, public identity and intrinsic motivation.
TMG uses that research conservatively. We do not claim that publicity automatically harms a journey or that privacy automatically creates transformation. We use the evidence to support a simpler principle: unnecessary pressure to perform a personal experience for an audience is not required for good travel.
Impression Management
People naturally care about how others see them.
Leary and Kowalski’s influential model describes impression management as the process of becoming motivated to control the impressions other people form and then constructing the desired impression.
Leary & Kowalski, Psychological Bulletin, 1990. DOI 10.1037/0033-2909.107.1.34
Social Evaluation
Being evaluated by others can meaningfully change the pressure of a situation.
A meta analysis of laboratory stress studies found that socially evaluative situations, especially when combined with low control, were associated with stronger physiological stress responses.
Dickerson & Kemeny, Psychological Bulletin, 2004. DOI 10.1037/0033-2909.130.3.355
Public Identity
Publicly recognised intentions can sometimes change later goal behaviour.
In four studies, Gollwitzer and colleagues found that when identity related intentions were noticed by others, participants sometimes pursued subsequent goal relevant behaviour less intensively.
This is not proof that talking publicly about travel prevents personal change. It is a useful reminder that public identity and private goal pursuit are not always psychologically identical.
Gollwitzer et al., Psychological Science, 2009. DOI 10.1111/j.1467-9280.2009.02336.x
Authentic Expression
Authentic expression and idealised presentation are not the same experience.
Research combining a large social media dataset with a preregistered longitudinal experiment found greater authentic self expression was associated with better subjective well being than more idealised presentation in that context.
Bailey et al., Nature Communications, 2020. DOI 10.1038/s41467-020-18539-w
Privacy And Choice
How information is requested can influence whether people disclose it.
A systematic review and meta analysis of privacy nudges found that interface and presentation choices can influence personal information disclosure. That supports being cautious about nudging people toward unnecessary public disclosure.
Ioannou et al., PLOS ONE, 2021. DOI 10.1371/journal.pone.0256822
Intrinsic Motivation
External incentives can sometimes change why people do something.
A major meta analysis found several forms of expected tangible reward could reduce intrinsic motivation in experimental settings. The finding does not directly test travel reviews, but it supports TMG’s preference not to make public praise the price of recognition or goodwill.
Deci, Koestner & Ryan, Psychological Bulletin, 1999. DOI 10.1037/0033-2909.125.6.627
What The Research Does Not Prove
These studies come from different psychological, social media, privacy and motivation contexts. They do not establish that public reviews damage travel outcomes, that a traveller must keep personal change secret or that any fixed number of days creates transformation.
They support a more modest policy choice: reduce unnecessary public pressure, preserve traveller control and let sharing happen because the traveller chooses it.
Traveller First. Creator Only By Choice.
Those are two different relationships with Thrill My Guide.
The journey is designed for you.
Your Travel Discovery information and private reflection are there to help understand and support your journey within the applicable privacy framework.
Sharing becomes a separate, deliberate decision.
A Creator Journey can turn first hand experience into a clearly labelled journey blueprint for travellers who genuinely want that kind of experience.
Approval, hosting, specialist involvement, creator compensation where applicable and other commercial arrangements require their own separate terms. They are not created automatically by being a TMG traveller.
We would rather protect your story while it is personal than assume it should become public. If you later decide your experience can genuinely help someone else, that decision deserves its own doorway.
Next In This Policy
The next block should define the prohibited practices clearly: review pressure, fabricated social proof, automatic publication of private reflection, retaliation for criticism, unsupported outcome promises, hidden creator conversion and other boundaries.
What Zero Tolerance Means
“Zero tolerance” means these boundaries are part of how Thrill My Guide expects its own team, contractors, creators and relevant partners to behave when handling traveller stories, feedback, personal context and outcome based communication.
The principle is simple: information given to help us understand or support a traveller should not quietly change purpose and become something public, promotional or commercially useful without an appropriate separate basis for doing so.
Practices We Do Not Accept
The following practices are inconsistent with TMG’s traveller first standard.
We do not make praise feel compulsory.
A traveller should not feel repeatedly pushed to publish a positive review, rating or testimonial after sharing private feedback.
We do not invent traveller experiences.
Reviews, bookings, sold out claims, transformation stories, quotations or customer results should not be fabricated to create the appearance of demand or proof.
Private reflection does not silently become public content.
Travel Discovery answers, private follow up responses, support conversations and personal journey reflections are not treated as public testimonials simply because TMG has received them.
Honest criticism should not cost you support.
A negative review, complaint or private criticism should not by itself reduce access to ordinary support or affect how a legitimate booking issue is assessed.
We do not promise an internal result we cannot control.
Travel may create conditions for rest, reflection, connection, perspective or meaning. TMG does not guarantee healing, relationship repair, spiritual change, permanent transformation or another personal outcome.
Traveller first. Creator only by choice.
A traveller does not become a public creator simply because their journey was meaningful. Creator participation requires a separate voluntary process, review and applicable terms.
Scarcity should come from reality.
Limited dates, creator availability, supplier capacity or booking windows may be shown when genuine. TMG should not manufacture false urgency or fictional demand.
Information collected for planning should stay connected to that purpose.
Where another use is proposed, the applicable privacy framework, permissions, contractual basis and legal requirements should be considered separately.
What This Policy Does Not Mean
The Zero Tolerance Policy is intended to protect traveller choice. It is not intended to stop independent expression, prevent legitimate operational communication or promise secrecy beyond what can lawfully and practically be provided.
Your experience remains yours to discuss.
Travellers are free to share positive, mixed or critical experiences independently, subject to applicable law and platform rules.
Information may still be needed to deliver the journey.
Relevant details may need to be handled for booking, personalisation, support, safety, supplier coordination, legal compliance or another legitimate operational purpose under the applicable privacy framework.
We do not describe privacy as absolute.
Information handling may be subject to legal obligations, security requirements, service providers, operational necessity, valid consent or other bases described in the applicable Privacy Policy and law.
A later voluntary public use can be different from the original private purpose.
Where a traveller separately chooses to participate in a public story, case study, creator programme or other clearly defined use, that should be handled as a separate decision rather than assumed from ordinary travel participation.
Internal Behaviour Standard
TMG expects people working on traveller journeys to handle personal information according to their role, legitimate need, applicable instructions, contractual obligations and privacy requirements.
People should receive traveller information when it is relevant to the work they are expected to perform.
Information collected for one purpose should not casually be repurposed for an unrelated public use.
If someone is unsure whether a story, quote, image or detail may be used publicly, the safer internal response is to stop and obtain clarification.
The traveller should not have to trade personal dignity for personalisation, support or recognition.
If You Believe A Boundary Was Crossed
If you believe personal information, a quotation, an image, a private reflection or another traveller detail has been used in a way that should be reviewed, contact TMG with enough information to identify the material.
Identify the material
Send the page, post, message, image, quotation or other reference where possible.
Explain the concern
Tell us what information you believe is involved and what you want reviewed.
Let the basis be reviewed
TMG can review the context, applicable permissions, contract, operational need and privacy framework relevant to the use.
Escalate when appropriate
Formal privacy, legal or grievance routes remain available where ordinary support is not sufficient.
Next In This Policy
The next block should go deeper into traveller control: private reflection, photographs, names, family information, couple context, spiritual experiences, consent, withdrawal questions, public sharing and exactly how a separate Creator Journey decision works.
Your Story, Your Choice
A journey can matter deeply without becoming content. Your name, photographs, family context, couple conversations, spiritual reflections, personal goals and the reasons you wanted to travel may help us understand you without becoming part of a public story.
Thrill My Guide separates the information needed to understand or deliver a journey from the separate decision to publish, promote or build a Creator Journey from that experience.
A Traveller First Principle
We do not believe that understanding your private reason for travelling gives us ownership over the story that follows.
Information That Can Feel Deeply Personal
A pickup time and a life aspiration are both useful to planning, but they are not the same kind of information. TMG’s culture should reflect that difference.
Name, image and voice
A recognisable photograph, video, recording or name can connect an experience directly to a person and deserves careful handling.
Why you want the journey
Answers about what you want to protect, understand, feel differently about or make space for can be much more personal than ordinary itinerary preferences.
Couple and family context
Information about parents, partners, children, family dynamics or shared decisions may involve more than one person’s privacy.
Spiritual interpretation
A traveller may interpret a pilgrimage or spiritual experience in a deeply personal way. TMG should not turn that interpretation into a universal claim.
Private reflection
What a traveller says around later reflection points can remain useful to the traveller and to TMG learning without becoming promotional material.
Deeper information deserves deeper care.
Emotional usefulness to journey design does not lower the standard for responsible handling.
Photos, Videos And Personal Stories
Photographs or videos may be created during a journey for operational, personal or separately agreed purposes. Public use should be considered according to the applicable agreement, consent or other lawful basis rather than assumed because the image was captured during a TMG journey.
The same principle applies to a quotation, voice note, post journey message or personal story.
Consent And Traveller Control
Where a specific public use relies on consent, TMG should aim to explain what is being used, why it is being used and where it may appear in language appropriate to the situation.
Specific
What is being shared?
A photograph, quotation, video, identifiable story and full Creator Journey are different kinds of public use.
Understandable
Where might it appear?
Website, social media, advertising and creator pages can have different audiences and should not automatically be treated as interchangeable.
Separate
Public sharing should not be hidden inside ordinary journey participation.
Booking a journey, answering Travel Discovery and becoming a public Creator are separate actions.
Change Of Mind
Ask if your preference changes.
Where a use relies on consent, requests to change or withdraw that consent should be handled under the applicable Privacy Policy, agreement and law. The practical effect can depend on the specific use and what has already lawfully occurred.
Booking administration, legal obligations, security, support, supplier coordination and other activities may operate under different legal or contractual bases. This Zero Tolerance Policy should therefore be read together with the Privacy Policy and applicable booking terms.
Your Story May Include Other People
Couple journeys, family trips and multigenerational travel can involve information about partners, parents, children or other travellers. TMG should be cautious about turning one person’s description of another person into public content.
When A Traveller Chooses To Share
Some travellers may later decide that what they learned could help another person who wants a similar kind of journey. TMG can provide a separate Creator Journey pathway for that possibility.
That pathway is not a conversion of the traveller’s private file into marketing. It is a new voluntary process with its own review, design, permissions and applicable commercial terms.
You decide you want to explore sharing.
TMG reviews whether the experience can become a useful and responsible journey blueprint.
The public version is intentionally designed rather than copied from private conversations.
Creator terms, hosting, specialist involvement and compensation where applicable are defined separately.
The goal is not to make every traveller a Creator. The goal is to protect every traveller until and unless they deliberately choose to create something for others.
Traveller Control Questions
No automatic public permission is created simply because you complete Travel Discovery. Information may be processed for the purposes described in the applicable privacy and service framework. A separate public use should have an appropriate separate basis.
Private feedback is not treated as a public testimonial by default. Any separate identifiable public use should be handled under the relevant permission, privacy, contractual and legal framework.
Yes. This policy protects traveller choice rather than restricting it. Travellers may independently discuss their own experience, subject to applicable law, other people’s rights and the rules of the platform where they publish.
Extra care may be required because your story can contain information about other people. Public use should consider the rights, permissions and applicable legal requirements relevant to those people, especially where minors are involved.
Contact TMG and identify the use you want reviewed. Where processing or publication relies on consent, requests to change or withdraw that consent should be handled under the applicable Privacy Policy, agreement and law. What can practically be changed may depend on the specific use and what has already lawfully occurred.
No absolute secrecy promise is made. Information may need to be handled for legitimate service, legal, security, operational or other purposes described in the applicable Privacy Policy, agreements and law. This policy focuses on preventing inappropriate pressure and automatic public use.
You can ask to explore the Creator Journey pathway. Participation is separate from ordinary travel and may be subject to review, approval, journey design requirements, availability and separate terms.
No. Specialist involvement depends on the Creator Journey being designed, what is appropriate, availability and separately agreed scope. A Creator may work with TMG to explore relevant specialist support where it genuinely strengthens the journey.
Next In This Policy
The next block should define responsible public sharing, Creator Journey approval, what can and cannot be claimed about a creator’s transformation, hosting and expert participation, commercial disclosure, compensation, truthful scarcity and how public stories remain separate from scientific proof.
Responsible Sharing
A Creator Journey gives a traveller a separate way to turn first hand experience into something useful for other people. The purpose is not to make a personal story sound universal. The purpose is to show what one person experienced, what they learned and how that experience may inspire a carefully designed journey for someone who wants a similar direction.
The creator decides to step into a public role. TMG then has a responsibility to keep the public version truthful, properly framed and separate from unsupported promises.
The Essential Distinction
“This happened to me” is a first hand story. “This will happen to you” is a promise.
TMG may responsibly publish the first when properly authorised and contextualised. The second requires evidence that a personal travel story usually cannot provide.
From Personal Experience To Public Journey
Creator participation is a separate process. TMG may review whether the experience has enough clarity, relevance, practical structure and responsible boundaries to become useful to another traveller.
Voluntary interest
The traveller actively chooses to explore becoming a Creator.
Experience review
TMG considers what was actually experienced and what can responsibly be shared.
Blueprint design
The personal experience is translated into a usable journey structure rather than copied blindly.
Boundary review
Claims, privacy, third party stories, creator role and specialist involvement are clarified.
Separate agreement
Public participation, hosting and any commercial arrangement are governed separately from the original traveller relationship.
TMG may decide that a story is meaningful personally but not suitable, sufficiently clear or responsibly structured for a Creator Journey. Protecting the creator and future traveller can be more important than publishing every story.
First Hand Experience Has Value And Limits
Creator Journeys are valuable because someone actually lived the experience. That gives the story provenance. It does not establish that the same emotional, spiritual or life outcome will occur for another traveller.
“This journey helped me slow down.”
A clearly attributed description of the creator’s own experience.
“This is how I structured the experience.”
A useful blueprint based on first hand context.
“This journey will fix your relationship.”
A personal story cannot establish a guaranteed relationship outcome for someone else.
“You will return transformed.”
TMG can design a meaningful journey but cannot promise an internal result.
Experience is evidence of experience.
It is not automatically evidence of what every future traveller will feel, believe or become.
Creator Participation
Depending on the specific Creator Journey, the creator may participate through an online conversation, a live session, an in person interaction or another clearly described format.
The exact role, availability and format should be stated for the relevant journey. A creator’s involvement should not be implied where it is not actually included.
Specialist Support Where Relevant
Where appropriate to the journey, TMG may help explore relevant specialist involvement such as yoga, meditation, coaching, destination expertise or other professional input. This is considered case by case and should be separately scoped.
Add expertise only where it serves the journey.
Specialist involvement should support a real journey need rather than exist only to make the package appear more complex.
Describe what the specialist actually does.
A meditation session, coaching conversation or destination consultation should not be described as something broader than the service actually provided.
Titles should match actual qualifications.
TMG should avoid implying clinical, medical or other regulated expertise where that professional qualification is not present.
A journey remains travel unless a separately defined professional service says otherwise.
Travel, reflection, coaching, yoga and meditation should not be presented as psychotherapy or medical treatment merely because they may support wellbeing.
Compensation And Commercial Transparency
Some Creator Journey arrangements may include compensation, revenue participation, hosting fees or another agreed commercial structure. The exact arrangement can vary and should be governed separately.
Where a creator’s public recommendation or communication requires disclosure under applicable advertising, platform or consumer rules, that disclosure should be made appropriately.
Real Availability. Real Scarcity.
A Creator may have limited dates, a small number of live sessions, personal scheduling constraints or a journey that only operates at certain times. TMG may communicate those limitations when they are genuine.
“Creator available on selected dates.”
Appropriate when the creator genuinely has limited availability.
“Two hosted sessions currently remain.”
Appropriate when the current operational record supports it.
Invented bookings or false sold out dates
TMG should not create fictional demand to make the traveller feel pressured.
If urgency is real, explain why.
A factual reason is more trustworthy than artificial pressure.
Why Become A Creator?
The value of becoming a Creator is not that your life becomes a template for everybody. It is that your first hand experience can help another traveller ask better questions, prepare more thoughtfully and understand one possible path.
Creator Journey Questions
No. Creator participation is subject to a separate process. TMG may consider whether the experience is suitable, responsibly shareable and capable of becoming a useful journey blueprint for other travellers.
No personal story can responsibly guarantee that another traveller will have the same emotional, spiritual, relationship or life outcome. The creator can describe their own experience and the journey design behind it.
Not necessarily. Creator participation depends on the specific journey, availability and what is explicitly included. A Creator may participate through a live session, online interaction, selected hosting dates or another stated format.
It may, where relevant and specifically designed into the journey. Specialist participation depends on availability, suitability and separately defined scope. Such services should not be described as medical or psychological treatment unless a separately qualified professional is providing that defined service.
Some approved Creator arrangements may include compensation, hosting fees, revenue participation or another agreed commercial structure. The exact arrangement depends on the separate Creator terms and should not be assumed from ordinary traveller participation.
Compensation does not by itself determine whether a story is authentic. The important questions are whether the experience actually occurred, whether the creator relationship is represented appropriately and whether commercial disclosures required by applicable rules are made.
Yes, when the limitation is real. Creator schedules, hosted sessions, journey dates or other operational constraints can create genuine scarcity. TMG should not fabricate bookings, sold out dates or false urgency.
No. A Creator story is first hand experience. Scientific research, traditional interpretation, personal experience and marketing claims are different kinds of evidence and should remain clearly distinguished.
Next In This Policy
The next block should complete the policy with reporting routes, complaints, correction or removal requests where applicable, legal and privacy escalation, exceptions, supplier boundaries, policy interpretation, effective date, versioning, FAQs, formal contact points and the final traveller first commitment.
Accountability And Enforcement
Thrill My Guide does not expect a traveller to stay silent simply because a concern involves our own team, a Creator, a contractor or a service partner.
If you believe a boundary in this policy has been crossed, you can ask us to review what happened, why particular information was used and what action may be appropriate in the circumstances.
You Do Not Need A Perfect Legal Argument
If something feels inconsistent with what you understood, identify it and ask us to review it.
The factual and legal basis can then be examined through the appropriate support, privacy, contractual or legal process.
How To Report A Concern
A useful request normally identifies the material, the concern and what you want reviewed. You do not need to resend unrelated personal information.
Identify yourself
Provide enough information for TMG to locate the relevant traveller, booking or communication where necessary.
Identify the material
Share the page, post, screenshot, quotation, photograph, video, message or other reference where possible.
Explain the concern
Tell us what you believe was shared, pressured, changed, misrepresented or used beyond what you expected.
Tell us what you want reviewed
For example, whether a public use should continue, whether attribution is accurate or whether a particular permission applies.
Keep evidence if useful
Relevant screenshots, emails or messages can help us understand what was visible at the time.
What Happens After You Raise A Concern?
A concern may involve privacy, consent, a creator agreement, advertising, a supplier, a misunderstanding or an operational need. The review should identify which framework actually applies.
What actually happened?
Identify the information, people, publication, communication and relevant timeline.
What basis existed?
Review the relevant permission, agreement, privacy basis, operational need or other applicable condition.
Does the use match the basis?
A valid purpose in one context does not automatically justify every later use.
Decide what action is appropriate.
Depending on the facts, this may include clarification, correction, restriction, removal where appropriate, process changes or another response.
The appropriate response depends on the facts, applicable law, contractual arrangements, technical feasibility, third party involvement and whether the use already occurred lawfully.
Correction, Restriction Or Removal Requests
Depending on the circumstances and applicable rights, a traveller may ask TMG to review whether particular information should be corrected, restricted, updated or removed from a TMG controlled public surface.
Requests involving personal information should also be considered under the Privacy Policy and applicable law because this Zero Tolerance Policy does not replace formal privacy rights or legal procedures.
Something is factually wrong
For example, a quotation is inaccurate, a role is misdescribed or relevant context changes the meaning.
A use needs to pause while it is reviewed
Where appropriate and practical, temporary restriction may be considered while the basis is clarified.
A public use should no longer continue
Removal may be appropriate in some circumstances, subject to the applicable basis, law, technical reality and contractual rights.
The use was lawful but misunderstood
Sometimes the appropriate response is better explanation or clearer future communication rather than removal.
No Retaliation For Honest Feedback
Raising a concern, sharing criticism or posting an independent negative review should not by itself cause TMG to deny ordinary support or treat a legitimate booking issue differently.
Creators, Contractors And Service Partners
TMG journeys may involve Creators, consultants, destination partners, hotels, transport providers, coordinators, specialists, freelancers and other independent parties.
Their access to information and their responsibilities may differ depending on their role, agreement and legal status.
Internal role based responsibility
Information should be handled according to role, legitimate need and relevant internal expectations.
Creator access should fit the Creator role
A Creator does not automatically need access to every private Travel Discovery answer or support conversation.
Share what delivery reasonably requires
Hotels, transport providers and local operators may need relevant booking or traveller details to provide their services.
TMG cannot control every third party environment
Separate platforms and independent parties may operate under their own terms and privacy practices. TMG’s ability to alter content outside its control may therefore be limited.
What Can Happen If A Problem Is Confirmed?
TMG does not promise one identical remedy for every concern. Depending on the circumstances, corrective action may include one or more of the following.
Where an identifiable error can be corrected on a TMG controlled surface.
Where appropriate, legally available and practically within TMG’s control.
Future communication may need to explain public use more clearly.
Review whether particular information should remain available to the same internal or external roles.
Change forms, instructions, workflows or review checkpoints where a process created unnecessary ambiguity.
Where the concern involves someone working with TMG, contractual or operational follow up may be considered.
More serious matters may require formal privacy, legal, contractual or governance review.
Accountability also means explaining when a reviewed use appears consistent with the applicable framework rather than promising removal in every case.
Final Part Of This Policy
Block 5B will finish the page with lawful and operational exceptions, interpretation rules, relationship with the Privacy Policy and Terms, policy updates, effective date, final FAQs, formal contact routes, final traveller commitment and the closing structured data.
Lawful And Operational Boundaries
Travel involves real operations. Hotels need guest details. Transport providers may need pickup information. Support teams may need a booking reference. Legal or security obligations may require information to be retained, reviewed or disclosed in appropriate circumstances.
This policy therefore focuses on preventing inappropriate pressure, unnecessary public exposure and careless repurposing. It does not promise that personal information will never be processed, shared or retained when there is a legitimate operational, contractual, security or legal reason.
When Information May Still Be Used
Depending on the booking, circumstances and applicable legal framework, information may be processed for purposes such as the following.
Booking and supplier coordination
Hotels, transport providers, destination partners or other suppliers may need relevant details to provide the booked service.
Travel Discovery and journey planning
Relevant traveller information may be used to understand pace, priorities, comfort, accessibility and other planning needs.
Assistance and complaint handling
Support teams may need relevant records to understand what was booked, communicated or experienced.
Fraud, misuse and platform protection
Information may need to be examined where there is suspected fraud, impersonation, misuse, security risk or another legitimate protection concern.
Lawful requests and obligations
Information may need to be retained or disclosed where applicable law, a valid legal process or another binding obligation requires it.
Appropriate record keeping
Some records may need to remain available for accounting, dispute handling, legal compliance, security or other legitimate purposes.
Retention, deletion, access, correction and other data rights are governed by the applicable Privacy Policy, contractual requirements and law.
How This Policy Fits With Other TMG Documents
Read this page together with the policy or agreement that actually governs the issue you are trying to understand.
Privacy Policy
The main public framework for personal information, privacy rights and relevant data handling.
Terms And Conditions
The booking framework for payment, cancellation, supplier services, changes, refunds and related matters.
Travel Standards
TMG’s standards around evidence, provenance, human review, traveller fit and responsible public claims.
Creator Journey Research
How first hand experience, provenance and traveller fit can become a responsibly designed Creator Journey.
Interpretation
Nothing on this page is intended to reduce rights or remedies available under applicable law, a binding agreement or another policy that specifically governs the issue.
Where this page conflicts with mandatory law, the applicable law controls. Where a specific booking, Creator or supplier agreement contains additional terms, those terms may also apply to the relevant relationship.
Policy Status
24 September 2026
Version 1.0
TMG may update this policy to improve clarity, reflect operational changes, address new types of Creator or traveller experiences, or respond to legal and governance developments.
Where a material change affects an existing relationship, the applicable agreement, privacy framework and legal requirements will determine what additional notice or action may be required.
Zero Tolerance Policy FAQs
No absolute confidentiality promise is made. Relevant information may need to be processed for planning, booking, support, supplier coordination, security, legal compliance or other legitimate purposes. The policy is specifically designed to prevent inappropriate pressure, unnecessary public exposure and automatic conversion of private traveller information into promotional material.
TMG’s policy is not to make praise or a particular rating feel compulsory. A traveller may independently choose whether, where and how to review the experience.
A negative review or criticism should not by itself reduce access to ordinary support or determine the outcome of a legitimate booking issue. Refunds, cancellations and disputes are still assessed according to the facts, applicable terms, law and relevant supplier conditions.
Completing Travel Discovery does not by itself turn private answers into public advertising content. Any separate identifiable public use should have an appropriate basis under the relevant privacy, permission, contractual and legal framework.
No. TMG may use those intervals as practical follow up checkpoints for selected journeys. They are not presented as scientifically proven stages of personal transformation.
No. The policy protects choice. You may share your own experience publicly whenever you choose, subject to applicable law and the rights of other people. TMG does not claim that secrecy is necessary for personal change.
No. It describes TMG’s traveller first design philosophy. Travel may create conditions for rest, connection, learning, reflection, faith, perspective or meaningful experience, but TMG does not guarantee a particular emotional, relationship, spiritual or life outcome.
You can ask to explore the separate Creator Journey pathway. If approved, the experience can be intentionally developed into a responsible journey blueprint under separate Creator terms rather than automatically republishing private traveller information.
You can ask TMG to review a particular use. Whether correction, restriction or removal is required or possible depends on the applicable permission or other basis, law, agreement, technical circumstances, third party involvement and what has already lawfully occurred.
Identify the relevant content or communication and contact TMG. Ordinary support can be used first where appropriate. Formal policy, privacy or legal concerns can be escalated through the relevant contact route.
Contact Routes
Official Contact Page
Use when you are unsure where your question belongs.
support@thrillmyguide.com
Operational support and policy questions connected to an existing journey.
legals@thrillmyguide.com
Formal policy, grievance or legal concerns.
research@thrillmyguide.com
Research sources, interpretation and evidence correction questions.
The Traveller Comes Before The Story
You may come to Thrill My Guide for rest, family, faith, clarity, celebration, perspective, connection or simply because life needs a different pace for a few days.
You do not need to turn that reason into content for the journey to matter.
We respect your story as deeply as we ask to understand the journey you need.
And if one day you decide that your experience can help another traveller, you can choose to tell that story deliberately, responsibly and in your own role as a Creator.
Travel That Changes You is a journey design philosophy. It is not a guarantee of a particular personal, emotional, spiritual, medical or relationship outcome.
Share a private link so another traveller can begin their own Travel Discovery Journey.